Call Quality Dashboard for Skype for Business Server 2015  issue

Hi,

I deployed Skype for business server 2015 and Call Quality Dashboard for Skype for Business Server 2015.  

I am facing issue When I open the portal page is accessible via http://xy.abc.com/CQD

Then I get the page message  Loading.. only dashboard is not showing any information.

Any idea.

Thanks,

Deepak .

June 20th, 2015 6:22am

Hi,

Troubleshooting with the following steps:

  1. Open SQL Management Studio and select Analysis Services.
  2. Expand the QoECube object and choose the Cube of QoE Metric.
    Right click and click Browse. if that returned empty browser on the right side, it means the cube hasnt been proceed yet and we need to process it.
  3. Right click the QoE Metric cube object and Select Process.
  4. After the processing has done, right click on the object again and select Browse to see if the browser page show relative data.
  5. Once you successfully able to browse, you should be able to access the CQD dashboard and see content.

More details:

https://guybachar.wordpress.com/2015/05/18/skype-for-business-server-2015-call-quality-dashboard-cqd-does-not-display-data-after-initial-deployment/

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

Best Regards,
Eason Huang

Free Windows Admin Tool Kit Click here and download it now
June 22nd, 2015 3:47am

Hi,

I checked the processing in Sql database and I got the below error.

Errors and Warnings from Response
                OLE DB error: OLE DB or ODBC error: A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online.; 08001; Client unable to establish connection; 08001; Encryption not supported on the client.; 08001.

I also change the OLE DB but it doest not help.

Thanks.

June 22nd, 2015 5:25am

Hi,

After install the sql client 11.1 the process is working fine.

But portal is not working showing loading...   only.

I get error :-  

jQuery is undefined

Jquery.flot.axislabels.js

thanks

Free Windows Admin Tool Kit Click here and download it now
June 23rd, 2015 7:15am

Hi,

I am getting below error when I open CQD portal.

Thanks

June 25th, 2015 4:39am

Hi,

Please update Skype for Business Server June update and then test the issue again.

https://support.microsoft.com/en-us/kb/3063353

Best Regards,
Eason Huang

Free Windows Admin Tool Kit Click here and download it now
June 29th, 2015 4:31am

Hi,

I am facing same issue after deploy the CU update.

Issue is not resolved.

any other solution...

Thanks.

July 14th, 2015 5:22am

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